Responsible Gaming at an777

an777 verifies the age of all players during the account registration process and may request additional identity documentation at any point to confirm that a player meets the minimum age requirement. Where an777 has reasonable grounds to suspect that a player is under the age of 21, the account will be suspended immediately pending verification. Any winnings accrued during the period of underage play will be forfeited and any deposits made will be returned.

We also encourage parents and guardians to take active steps to prevent minors from accessing online gambling platforms. This includes keeping devices password-protected, using parental control software, and having open conversations with young people about the risks associated with real-money gaming. If you believe a minor has registered an account on an777, please contact our support team immediately at [email protected] and we will investigate and act without delay.

Deposit limits are one of the most effective tools for maintaining control over your gambling spend. an777 allows you to set a personal cap on the amount of money you can deposit into your account within any given time window. Once a limit is in place, the platform will not process any further deposit requests that would cause your total to exceed that cap during the relevant period. To set or adjust your deposit limit, simply contact the an777 support team via live chat or by email.

• Daily limit: the maximum amount you can deposit in any single calendar day (Bangladesh Standard Time, UTC+6).
• Weekly limit: the maximum cumulative deposit amount across any rolling 7-day period.
• Monthly limit: the maximum cumulative deposit amount across any rolling 30-day period.

Requests to reduce a deposit limit take effect immediately. Requests to increase a limit are subject to a mandatory 7-day cooling-off period before the higher limit applies — this gives you time to reconsider. We strongly encourage all players, particularly those who use bKash, Nagad or Rocket for frequent top-ups, to set a deposit limit that reflects their genuine entertainment budget rather than a higher figure that could lead to financial strain.

Self-exclusion is a more serious tool for players who recognise that gambling has become, or is beginning to become, a problem in their life. When you request self-exclusion, your an777 account is suspended for the duration of the exclusion period. During this time you will not be able to log in, deposit, place bets or receive promotional communications from an777. Any remaining balance in your account at the time of exclusion will be returned to the payment method used for the most recent deposit.

an777 offers the following self-exclusion durations: 30 days, 3 months, 6 months and 12 months. At the end of the exclusion period, your account will not be automatically reactivated — you will need to contact support and request reinstatement, at which point the support team will carry out a brief wellbeing check before restoring access. This deliberate friction is intentional: it gives you an additional moment to confirm that you genuinely feel ready to return to gambling responsibly.

To request self-exclusion, contact the an777 support team at any time via live chat on the platform or by emailing [email protected]. The request will be processed within two hours of receipt. Please be aware that once self-exclusion has been activated, it cannot be reversed during the exclusion period, even if you change your mind. This is by design — the purpose of self-exclusion is to provide a firm, reliable boundary during a difficult time.

Most players on an777 engage with the platform in a healthy, balanced way. The following principles can help you keep your gaming experience positive and ensure that it never spills over into something that causes harm:

• Only gamble with money you can genuinely afford to lose — never gamble with rent, savings, or money earmarked for essential expenses.
• Set a time limit for each gaming session and stick to it, even if you are on a winning streak.
• Think of gambling as entertainment, not as a way to make money or solve financial problems.
• Take regular breaks — step away from the screen, do something different, and return only when you genuinely feel like it.
• Balance gambling with other activities — maintain friendships, hobbies, physical exercise and family time alongside your use of an777.

an777 is a platform built for Bangladeshi players who love cricket, live casino games and the excitement of real-money gaming. We are proud of the product we have built and the community of players who use it. But we are equally proud of the standards we hold ourselves to when it comes to responsible gaming. We believe that a platform which genuinely cares about its players — and which gives them the tools and information to stay in control — is a platform that earns long-term trust. Short-term revenue gained by allowing problem gamblers to continue playing unchecked is not something an777 is willing to accept.

We review our responsible gaming policies and tools regularly to ensure they remain effective and fit for purpose. We listen to player feedback and we monitor developments in responsible gaming best practice. If you have a suggestion for how an777 could improve its responsible gaming provision — or if you have experienced a situation where our tools or our team could have served you better — please tell us. We take all such feedback seriously and use it to improve. Thank you for trusting an777 with your entertainment. We will always do our best to deserve that trust.